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Research Papers

Links between NHS staff experience and patient satisfaction: analysis of surveys from 2014 and 2015

Jeremy Dawson, University of Sheffield, 21 February 2018

Saving Lives: A Meta-Analysis of Team Training in Healthcare

Hughes, A.M., Gregory, M.E., Joseph, D.L., Sonesh, S.C., Marklow, S.L., Lacerenza, C.N., Benishek, L.E., King, H.B., & Sallas, E. Journal of Applied Psychology, 2016

What Google Learned From Its Quest to Build the Perfect Team

Charles Duhigg, The New York Times Magazine, 2016 Feb 26

24-Karat or fool’s gold?: Consequences of real team and co-acting group membership in healthcare organizations

Lyuobvnikova, J., West, M., Dawson, J. & Carter, M. European Journal of Work and Organizational Psychology. 24, 6,p. 929-950 22 p, 2015

Collective leadership for cultures of high quality health care

Michael A. West, Joanne Lyubovnikova, Regina Eckert, Jean-Louis Denis, Journal of Organizational Effectiveness: People and Performance, Vol. 1 Iss: 3, pp.240 – 260, 2014

Team reflexivity and innovation: the moderating role of team context

Schippers, Michaéla C., West, Michael, Dawson, Jeremy, Journal of Management, 2014

Culture and behaviour in the English National Health Service: overview of lessons from a large multi-method study

Dixon-Woods, M., Baker, R., Charles, K. and Dawson, J. F. BMJ Quality & Safety, 2013

Illusions of team working in health care

Michael A West, Joanne Lyubovnikova Journal of Health Organization and Management, 2013

Real Teams or Pseudo Teams? The Changing Landscape Needs a Better Map

Michael A. West, Joanne Lyubovnikova,Industrial and Organizational Psychology, 2012

NHS staff management and health service quality

Michael West, Jeremy Dawson, Department of Health, 2011

Reducing patient mortality in hospitals: the role of human resource

M.A. West, J.P. Guthrie, J.F. Dawson, C.S. Borrill, M. Carter, 2006. (pdf)

Team, HRM and innovation:an organisation-level analysis

H. Shipton, M.A. West, J. Dawson. Aston Business School Research Paper, 2005 (pdf)

Twelve steps to heaven: successfully managing change through developing innovative teams

M.A. West, G. Hirst, A. Richter, H. Shipton. European Journal of Work and Organisational Psychology, 2004, 13(2), 269-299 (pdf)

Effective human resource management and lower patient mortality

Carol Borrill & Michael West, Jan 2003, Aston Business School (pdf)

Leadership clarity and team innovation in health care

M.A. West, C.S. Borrill, J.F. Dawson, F. Brodbeck, D.A Shapiro, B. Haward. Leadership Quarterly, 14, 393-410, 2003 (pdf)

The relationship between staff satisfaction and patient satisfaction

C. Borrill, M.A. West, M. Carter, J. Dawson. Aston Business School Research Paper, 2003. (pdf)

Team working and effectiveness in health care: findings from the Health Care Team effectiveness project

C. Borrill, M.A. West, J. Dawson, D. Shapiro, A. Rees, A. Richards, S. Garrod, J. Carletta, A. Carter (pdf)

Communication and team working in health care

Michael A. West 1999 (pdf)

The workforce and productivity: people management is the key to closing the productivity gap

M.A. West, M. Patterson, 1999 (pdf)

Primary healthcare teams: rhetoric versus reality

M.A. West & B.C. Poulton, 1997 (pdf)

Individual Team Development & Coaching

Improve team effectiveness through in-depth direct support of selected teams
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Affina Team Journey

Improve performance across your organisation by giving your team leaders a practical 'tool-kit' they will value and enjoy
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Practitioner accreditation

Add ATPI team assessment to your skills portfolio as an OD lead or independent
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