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Culture Assessment Tool

Supporting organisations to develop an organisational culture that delivers high-quality care

Culture Assessment Tool
It is now accepted that healthy cultures in NHS organisations are crucial to ensuring the delivery of high-quality patient care. An assessment tool from AOD helps organisations to assess their culture, identifying the ways in which it is working well, as well as the areas that need to change.

Our starting point is an understanding of your organisation’s culture. We have developed and tested an assessment tool, which can be used on its own, or in combination with a wider programme of support, to develop cultures of high-quality, compassionate and continually improving care.

The Culture Assessment Tool (CAT) will:

  • give you an understanding of the current culture of your organisation
  • identify the ways in which your organisational culture is working well, with a view to spreading existing good practice across your organisation
  • provide you with a clear indication of which areas and methods will need to change if you are to achieve cultures that deliver high-quality, compassionate and continually improving care.

Why choose our assessment tool?

This tool is based on research spanning 20 years.

The tool has been specifically designed for the NHS and measures the aspects of culture that are directly related to the delivery of high-quality, compassionate and continually improving care. Measures of cross-boundary co-operation and compassion have recently been added.

Which aspects of culture does it cover?

Vision and values

The degree to which staff at all levels are aware of the long-term vision for and direction of your organisation and the degree to which practices within your organisation align with the achievement of the values described in the NHS Constitution.

Goals and performance

The degree to which your organisation provides clear goals for individuals and effective performance management.

Learning and innovation

The degree to which your organisation’s culture supports the development and implementation of new and improved ways of working.

Support and compassion

The degree to which staff feel that managers and colleagues show support and compassion to patients and to colleagues.


The degree to which effective team and inter-teamworking is established within your organisation.

Collective leadership

The degree to which your organisation enables collective leadership across different staff levels and service areas.


More questions on the CAT? We’re happy to help – call us on 01252 727270.


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